RETURN & REFUND POLICY
Thanks for shopping at High River Pharmacy, Home Health and Medical Supply Centre. If you are not entirely satisfied with your purchase, we’re here to help.
In-store returns only:
High River Pharmacy, Home Health and Medical Supply Centre will accept your returns if they are within 5 business days of purchase (Monday to Saturday).To be eligible for a return, your item must be in the original packaging, unopened, unused, and in the same condition that you received it. You must provide a proof of purchase or the original receipt.
Please note there are no returns or refunds on sterile items such as wound care dressings and supplies, IV items etc. after they have left the store even if in original unopened packaging.
Once we receive your item, we will inspect it and notify you right away if your item is acceptable for a return and refund. If your return is approved, we will initiate a refund process to your credit card (or original method of payment). You will receive the credit within 7 days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us at 403-652-2611 or through the website or email firstname.lastname@example.org